SHIPPING, PRICING, PAYMENT & RETURNS

The price of the new (bigger platform) Mark 4 Pivot Pegz is $199 US Dollars per set/pair.

The price of Mark 3 Pivot Pegz is $184 US Dollars per set/pair.

Tax may be payable on your purchase as part of the tax law in your state or country.

NOTE: Our website handles multi currency which means you can purchase in your local currency if appears in the currency selector dropdown list in the top right corner of our website. 

Simply select your currency and you can view the product price and checkout/purchase in your local currency, this is a great new offering for our customers worldwide :)

Shipping

We ship Pivot Pegz Nationwide within the US and also Internationally.

National Orders - US

We ship Pivot Pegz nationwide throughout the United States. We ship from our New Jersey location.

Shipping time usually takes around 2-5 business days for Express Shipping and around 3-7 days for Standard/Ground Shipping depending on your location.

We have low flat-rate national shipping fees of $9.50 for Standard Shipping and $14.50 for Express Shipping per order. 

Flat-rate shipping: If you add a Topper Kit or Service Kit to your Pivot Pegz order you will not be charged any additional shipping cost. Our system will automatically deduct any additional shipping cost from your total during the check out process.

Note: If you live in a country that has an authorized Pivot Pegz distributor your order may be shipped to you by that authorized distributor in your country if stock on hand permits. If stock is unavailable at that location then your order will be shipped to you from the next closest warehouse distribution point that contains stock to supply your order.

International Orders - Worldwide

We ship Pivot Pegz internationally, worldwide. We ship from our New Jersey location in the US.

Shipping time usually takes around 3-7 business days for Express Shipping and around 4-14 days for Standard Shipping but sometimes can be slower due to customs & import processing in your country.

We have low flat-rate international shipping fees of $24.50 for Standard Shipping and $49.50 for Express Shipping per order. 

We have flat-rate shipping. If you add a Topper Kit or Service Kit to your Pivot Pegz order you will not be charged any additional shipping cost. Our system will automatically deduct any additional shipping cost from your total during the check out process.

Note: If you live in a country that has an authorized Pivot Pegz distributor your order may be shipped to you by that authorized distributor in your country if stock on hand permits. If stock is unavailable at that location then your order will be shipped to you from the next closest warehouse distribution point that contains stock to supply your order.

IMPORTANT NOTES RELATING TO INTERNATIONAL ORDERS: International orders may be subject to importation fees such as customs clearance fees, duties and taxes, which are applied by your government Customs department once your shipment reaches your country. Any importation fees or charges for customs clearance, import duties and taxes are borne by the customer/importer of the shipment. This means that you may need to pay importation fees relating to your shipment. Customs policies and importation fees vary a lot from country to country and we are unable to know if you will be charged any importation fees or what amount the fees will be; please contact your local customs office or government website for further information relating to importation fees for your country. SPECIAL NOTE: If the customer/importer refuses to pay the import duties and/or taxes associated with their order/parcel and the parcel is subsequently returned to us due to the refusal to pay duties and/or taxes then any initial outbound shipping costs as well as any return shipping costs charged to us due to the return of the parcel will be deducted from any refund issued to the customer/importer.

CoVid19 impact

We are building and shipping orders as quickly as possible however please note the virus situation is impacting a lot of businesses and shipping companies as well as the postal systems around the world and shipping times may be slower than normal.

Payment Method

You can pay via PayPal, ApplePay, GPay, Amazon Payments, Shopify Payments, MasterCard, VISA, American Express, JCB and more.

Our website utilises STRIPE a globally recognize secure e-commerce payment system. You don’t need to have a STRIPE account to purchase via our website. Simply add your product(s) to the Cart, then proceed to Checkout where you can pay via any of the other methods listed above.

Returns

Every set of Pivot Pegz purchased via our online shop is covered by our 30 Day Money Back Guarantee. If you're not totally satisfied with our product you can return it to us within 30 days of purchase and we'll refund the full purchase price. Please email support@pivotpegz.com for a Customer Return Number (CRN) before returning any merchandise. 

Any product returned must be in 'Like New' Condition and contain everything it came with. All items returned must include the original packaging and a copy of the original sales receipt.

Merchandise returned without original packaging and sales receipt, or merchandise that has been used and is not in ‘Like New’ condition, will incur a 20% restock fee. Shipping and handling costs related to returned merchandise are non refundable. Click here to view our full REFUND POLICY